Packages are generally dispatched within 3-5 business days after receipt of payment and are shipped via USPS First Class -this excludes personalized items.
Custom items take up to 15-20 business days to ship as these items are made-to-order. With this being said, our shipping time frame is only an estimation, this is not a guarantee due to the unpredictable intake of orders on any given day. Every custom item we create is manufactured through a structured production process that is expected to be completed within this time frame. Since each custom item is made exclusively for you, there can be unexpected delays due to our personalized production process. If your order is experiencing a slight delay, there is no need to worry - feel free to reach out to firstname.lastname@example.org at any point for an update. Once shipped, packages generally arrive in 2-5 business days.
Non-Custom & Custom combined orders will be shipped together once your custom item(s) is completed. A major part of the VibeSzn experience is the unboxing - that is why we ship everything together in one of our reusable custom branded boxes. Please keep this in mind when placing your order, if you are planning to receive non-customized items sooner, we recommend placing separate orders for custom items and non-custom items.
We provide tracking for all orders. You will receive your USPS First Class tracking information via email once your order is fulfilled and shipped from our warehouse.